Frequently Asked Questions

Everything you need to know about your Fitelo Store experience.

How do I determine the right size for me?

We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart, as our athletic and slim-fit cuts may differ from standard sizing.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you ship internationally?

Yes, Fitelo Store ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How should I care for my Fitelo garments?

To maintain the quality of the fabric, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on printed graphics.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.